Privacy Policy

Last updated: October 17, 2025

Introduction

GoldenBridge Care (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our elderly care services.

Information We Collect

Personal Information

• Contact information (name, address, phone number, email)
• Emergency contact details
• Health information and personal history
• Insurance information
• Care preferences and needs assessment

Usage Information

• Website usage data and analytics
• Communication logs and recordings (for quality assurance)
• Service usage patterns and feedback

How We Use Your Information

• Provide and coordinate care services
• Communicate with you and your family members
• Process payments and insurance claims
• Improve our services and develop new offerings
• Comply with legal and regulatory requirements
• Ensure safety and emergency response

Information Sharing

We may share your information with:

• Care providers involved in your care
• Insurance companies for billing purposes
• Emergency services when necessary
• Family members you've designated as contacts
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data storage, and regular security audits.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of non-essential communications
• Receive a copy of your information

Contact Us

If you have questions about this Privacy Policy, please contact us: